Title: Lock Desk Specialist
Location: Orange County, Ca
The Lock Desk Specialist position includes the many variables involved in the reviewing and verifying of price quotes and locks requests. Committing loans with many investors and issuing confirmations to appropriate parties is included as well. Also included is the entering of lock request and confirmation information accurately and efficiently into the LOS. Some rate sheet development including rates, pricing, adjustments and matrices may also be necessary. The Lock Desk Specialist plays a critical role in the profitability of each loan by being responsive to an ever-changing unpredictable set of circumstances (i.e. market movement, volume levels, loan characteristics affecting price, investor requirements, etc.) This position is fast paced, deadline driven, and offers a variety of tasks throughout the day.
Duties and Responsibilities:
Job duties include accurately and efficiently entering loan information required for locking, relocking, modifying and extending mortgage commitments, as well as, verifying pricing on all lock requests and confirmations, committing loans with 3rd Party Investors via the internet, phone, fax or email prior to daily investor deadlines. Other duties include assisting inbound callers with pricing registration questions and procedures, reconciling daily locks, providing price quotes for rates not published on rate sheets, resolving price discrepancies at the time of lock, and again at time of loan purchase, and clerical duties such as filing, copying, faxing, etc. Rate sheet development a plus.
The ideal candidate will have 2+ years of rate lock experience. Must be proficient using Word, Excel, Outlook, DataTrac (or similar LOS software). Familiar with Adobe Acrobat and willing to learn proprietary lock desk software. Have a working knowledge of many investor websites for pricing, commitments and other pertinent data. Must have excellent written and verbal communication skills, problem solving ability and an aptitude for math, which includes calculating percentages.
Work in a fast growing productive environment.
Competitive salary available based on experience and knowledge.
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